Grocery Store Re-Org

Dear [insert grocery store name here],

I have shopped at your store for the past eight and half years.  As such, I know the store like the back of my hand.  I know it so well I can whip in and out in under a half hour if I hoof it while still managing to get what I need.  I have perfected my system over these past eight years (the first half a year I was preggo, there was no system, only waddling) such that it’s akin to a well oiled machine.  I even have a favourite check out that is always open and never busy.

I know it’s considered progress to change things. 

I know new management comes in and thinks they can do it better.

I'm here to tell you that’s a big fat lie.  There is no better.  For example, moving the tetra packs of soy milk from the baking isle beside the powdered milk to the coffee isle is not progress.  I could tell you what it is but I don’t like to curse on the internet.  What I will tell you is that doing this is not making any kind of improvement but rather angering your customers *waves*.

If I have to search for what I am looking for because it’s not where it’s been for the last eight years, I will go somewhere else.  It’s faster for me to run across the street to your competition, who I might add has not done some crazy store reorganization, because there I know exactly where the soy milk tetra packs are.

So the next time some bigwig gets into their head that they could totally lay out the store in a better, more efficient manner, slap them silly.

There is no better.  It’s only different.  Don’t fix what ain’t broke is an old cliché but may lightening strike me down if it isn’t true.

Sincerely,
Kami

Original post to Canada Moms Blog.  Kami also rants ad nauseam at Kami's Khlopchyk, her therapist has been working on this, quite unsuccessfully up to this point.